Text of TeleFinder Chat from Tuesday, December 9, 1997 11 AM PST.

In attendance:

From Spider Island: Rusty Tucker,

Sysops: Bob Nunn, mikael fredriksson, Daniel Raguse, Bob Wright, Ken Sutherland, Jim Smith, Kevin Shearon, Bill Gram-Reefer,


Bob Nunn: <<joined the chat>>

chat logger: <<joined the chat>>

Rusty Tucker: <<joined the chat>>

Rusty Tucker: hola!

Bob Nunn: hey

Rusty Tucker: I think FReC 2 is the real deal, touching up the docs today.

Bob Nunn: I agree so far. Seems stable and fast no problems and I had heavy traffic last night

Bob Nunn: I need to start running the web log again and get an idea of my daily hits.

Rusty Tucker: I put some of the speed tweaks back in -- the ones I had to take out for OT 1.1

Rusty Tucker: It should be able to transfer faster under high loads

Rusty Tucker: or very fast connections

Bob Nunn: I thought it was just me. It appeared much faster as I watched it last night. Bell South promises my ISDN today

Bob Wright: <<joined the chat>>

Daniel Raguse: <<joined the chat>>

Bob Nunn: Hey Bob, Daniel!

mikael fredriksson: <<joined the chat>>

Daniel Raguse: Hey!

Bob Wright: Greetings to all!

Rusty Tucker: Hi Mikael, Dan and Bob

mikael fredriksson: Hi!

Bob Wright: I think it must take an act of congress to get an HDS registration code....any tips from any one out there would be great!

Daniel Raguse: We got ours in one day!

mikael fredriksson: A email has worked for me..

Rusty Tucker: Mikael, did you get my v5.6 notes last week?

mikael fredriksson: ?

Bob Nunn: Tell Jon or Ken what you are doing Bob...with your school system etc.

Bob Wright: How did you do it? I have sent FOUR emails to register and have received NOTHING in return

Bob Nunn: You may have an old address? Ken.Sutherland@Highlander.net.uk

Rusty Tucker: no? I emailed them to you at <mikael.fredriksson@trifolium.se>

Bob Wright: I used the address that the plug-in says....jon_oauskey@..... something like that

Bob Wright: jon paisley I mean

Bob Wright: I talked to Ken last Friday in an IM and he said I would get it Friday.....I got NADA all weekend

Daniel Raguse: Our webmaster had the same experience until we sent the request from my TF account.

Bob Nunn: If you put a little drop of clear nail polish on the starter keys you won't get off like that.

Bob Nunn: :)

mikael fredriksson: we had a "minor" problem with our mail the QM Pro mailserver made 39000 extra index files.... its now fixed

Bob Wright: heh

Bob Nunn: Well Ken said he would be back on I just got off the phone with him.

Bob Wright: RT: I think I have a solution for the address book problem we discussed last week

Bob Wright: RT: Is it possible to add the ability to create folders to the address book....or would that feature consume too much time in programming?

mikael fredriksson: RT: can you re send it to me?

Rusty Tucker: its in your SI mailbox now

mikael fredriksson: thanks

Rusty Tucker: folders might be a bit of work, I'll have to think about it

Bob Wright: k

Bob Nunn: I would vote for folders too if possible. We have a mailing list that is quite large. Caused Jon some problems when I stuck my address book into my pub folder to use on the web.

Rusty Tucker: I'm updating the SPML docs now, including a bit of missing info

Bob Nunn: oooh new commands?

mikael fredriksson: RT: have you mailed the release info to any web sites?

Rusty Tucker: by folders, you mean to selectively display certain groups of addresses?

Rusty Tucker: no i have not mailed it yet

Kevin Shearon: <<joined the chat>>

Rusty Tucker: thought it would get better play as a "leak" by a user :)

Bob Nunn: Yes like the bookmarks in Netscape? Perhaps simpler.

mikael fredriksson: Ok "leak" on the way..

Rusty Tucker: drip, drip

mikael fredriksson: ;)

Rusty Tucker: mainly documenting stuff that was not documented before.

Rusty Tucker: There is a new command #comment

Rusty Tucker: it lets you put a comment in that won't be sent with the page

Bill Gram-Reefer: <<joined the chat>>

Rusty Tucker: like:

Bill Gram-Reefer: it's a FREAK

Bob Wright: RT: by folders I mean I could have a folder named "Bob's Book" and another folder called "Rusty's Book" ...each with their own set of addresses.

Rusty Tucker: <!-- #comment don't show this to the user -->

Bob Nunn: Inspired by Maxxum?

Rusty Tucker: regular comments still get sent <!-- the user can see this in view source -->

Jim Smith: <<joined the chat>>

Rusty Tucker: does NetCloak have that feature? I didn't know

Bill Gram-Reefer: you pal at rubber chicken would know

Bob Nunn: I was on their web site after you put together the docs on how to use TF with NetCloak. Don't remember all of them.

Rusty Tucker: I know they have "SHOW/HIDE" but that that's like #if

Rusty Tucker: I'm considering a shareware SPML plug-in for WebStar, w/ source

Bob Wright: Is there a way to do "this page was last updated on? and the date is shown?

Kevin Shearon: RT: Is there any update on the status of TF?

Rusty Tucker: yep, use #echo LAST_MODIFIED

Rusty Tucker: it use it a lot

Rusty Tucker: KS - 5.6 will be released very soon

Bob Wright: Thanks!

Bill Gram-Reefer: <--#echo var="LAST_MODIFIED"-->

Ken Sutherland: <<joined the chat>>

Rusty Tucker: BW - in some pages I use the #flastmod command to show the last mod date of the #include file

Rusty Tucker: out "whatsnew" page does that

Kevin Shearon: I mean the long term plans, don't you think it's a big negative to attract new customers and keep old ones if the threat of discontinuation is a strong possibility?

Rusty Tucker: "whatsnew.spml" is just a template around a file i export from FileMaker, it never changes, so LAST_MODIFIED isn't exactly correct.

Rusty Tucker: so I use #flastmod "whatsnew.html" and that displays the last modified date of whatsnew.html, the file I #include

Rusty Tucker: KS- yes I'm sure that you're correct about that

Kevin Shearon: Are you going to keep it going, sell, or just toss in the towel?

Rusty Tucker: The plan is to keep selling and supporting TeleFinder.

Rusty Tucker: If someone comes along with $, then that's different.

Rusty Tucker: For now, as long as there are customers, I've got product to sell

Kevin Shearon: From what I heard you did get offers ($)

Rusty Tucker: That's true, but none worked out comparing plan to plan.

Bob Wright: I'm a customer :)

Kevin Shearon: So how many new packages do you need to sell a month to make it worth your while?

Kevin Shearon: What do you mean comparing plan to plan?

Bob Nunn: Rusty do you think when Ken S. finalizes OAT you will start running it?

Rusty Tucker: there's really no minimum to simply continue selling software

Bill Gram-Reefer: RT, better get KS on NDN!<g>

Kevin Shearon: What's NDN!<g>?

Rusty Tucker: "plan b" is to continue selling TF. 95% of the customers really want the basic TeleFinder BBS ( for newspaper story and photo transfer, service bureaus etc ).

Rusty Tucker: It does not take a lot of continuing R&D to address the needs there.

Ken Sutherland: Hey rusty, how about the improved mail spam feature request

Bob Wright: Is 2.6frec2 a time based beta?

Rusty Tucker: So any buyout plan has to beat that plan to make financial sense

Rusty Tucker: no time limit on FReC 2!

Rusty Tucker: KS- it probably won't make it into 5.6, but I need to see how much work it would take

Ken Sutherland: ndn, ?

Bill Gram-Reefer: computerese for non-disclosure

Rusty Tucker: BN - I'm going to move the server off-site soon. So I will run the bare minimum software.

Kevin Shearon: Back to the basement?

Kevin Shearon: :)

Rusty Tucker: No basements in CA! I wish we had one :)

Bob Nunn: Might be full of rain now though huh?

Rusty Tucker: got that right, we had almost 8 inches of rain on Saturday!

Kevin Shearon: Don't get me wrong, I'm all for making as much $ as possible, just think you should send out a news release to get your future, past and potential customers on the same wave length

Rusty Tucker: knocked power out here briefly

mikael fredriksson: RT: Do you have site for the server or do you need a place?

Kevin Shearon: Hey Rusty my friend got a job in Newport, where is that?

Kevin Shearon: Newport Beach

Rusty Tucker: next town over!

Kevin Shearon: Newport Beach

Rusty Tucker: he's a neighbor then

Kevin Shearon: he's working at some PGA golf course

Ken Sutherland: and we thought you did a runner

Rusty Tucker: Probably Big Canyon

Rusty Tucker: Bill Davies has offered to let me plug in to his net.

Kevin Shearon: may have to have a road trip to Newport Beach

Rusty Tucker: wait for summer!

Kevin Shearon: to hot, maybe late winter early spring

Kevin Shearon: he says he has a place right on the beach

Bob Wright: TF USERS' ROAD TRIP



Rusty Tucker: can't be beat, we go there all the time in the summer

Kevin Shearon: yeah, tax right off

Rusty Tucker: maybe Pelican Hill, its new

Kevin Shearon: He's working in sales, securing corporate sponsors for the PGA tour

Rusty Tucker: don't give him my number! :)

Kevin Shearon: they have Cadillac as a sponsor, gets to use Caddies unlimited

Ken Sutherland: <<joined the chat>>

Ken Sutherland: <<left the chat>>

Ken Sutherland: bugger bugger bugger, i hate dialup ppp

Ken Sutherland: for all to read, i will be replacing the OAT archive with a slightly updated file which now includes payment details

Ken Sutherland: later tonight

Bill Gram-Reefer: <<left the chat>>

Rusty Tucker: anyone have a "Secure MIME" email client?

Daniel Raguse: <<left the chat>>

Rusty Tucker: Andy Daws is having problems with Outlook Express & TF. But TF seems to be doing the right thing as far as I can tell.

Ken Sutherland: rusty, could you write a client plugin that would offer an alternative to SSL?

Rusty Tucker: I can do ANYTHING! :)

Rusty Tucker: why do you want an alt to SSL?

Ken Sutherland: well you wont write a SSL plugin because its to much work for you, maybe a simpler implementation could work

Rusty Tucker: seriously, from a $ & time perspective, its cheaper to pay Netscape $10 and license their code.

Rusty Tucker: $10K --

Ken Sutherland: how

Ken Sutherland: ahh

Ken Sutherland: only 20 licenses

Ken Sutherland: maybe you would get 200 sales if you included it

Ken Sutherland: just a thought

Rusty Tucker: maybe, but probably not

Ken Sutherland: anyone else care to comment

Rusty Tucker: Just take a look at the numbers of Apache ( no SSL ) vs. Stronghold ( SSL ).

Ken Sutherland: what about the SSL WebStar module, can it be added to tf

Rusty Tucker: Here's an idea that I've kicked around with Chris...

Jim Leary: <<joined the chat>>

Rusty Tucker: Make a standalone version of the TF Web Server, and sell it shareware, with source code.

Ken Sutherland: full feature

Ken Sutherland: price

Bob Nunn: We were looking at running our secure server through a service and use telefinder to server the product links. We would buy it but we are only one company.

Rusty Tucker: Haven't decided about price, or whether to do it.

Ken Sutherland: a collective tf sysop site maybe

mikael fredriksson: Or the other way around make it a "Intranet" server for commercial use. (www, mail)

Ken Sutherland: all use virtual domains

Rusty Tucker: I'd guess less than $200 for a single CPU license, with source.

Rusty Tucker: the restrictions would be that you could use the source to modify as desired.

Bob Nunn: We use it Intranet. Even our HP dumb terminals have email now.

Ken Sutherland: what about ongoing support

Bob Wright: RT: I have about 10 users online right now chatting, and the message buffer keeps getting full. Can this be increased?

Rusty Tucker: IE - you'd need a separate license to create derivative products from the source.

Rusty Tucker: again, the price on a royalty free commercial license is unknown

Rusty Tucker: the "message buffer full" means that you have a message in the client queue that has not been sent

Bob Wright: ahh....

Rusty Tucker: I don't think that its related to the number of users online

Rusty Tucker: usually its related to a slow connection, or noisy modem connection.

Bob Wright: Hmm.....ISDN slow...hmm...

Bob Wright: ISDN noisy...hmm... ;-O

Ken Sutherland: rusty, do you plan to upgrade windows client to support customer setting files?

mikael fredriksson: why not make it a module based server that you pay for "mail", "www"," BBS" and that you pay for what you need activate in the server program

Ken Sutherland: you have done a lot of good work recently\

Ken Sutherland: messy

Rusty Tucker: MF- right now the 'module' that's bringing $ in the door is the BBS

Rusty Tucker: In the past I've found that the simplest package is the easiest to sell.

Kevin Shearon: I have gotten a lot of message buffer full, I think Rusty made a comment in one of the support forums about only holding 1k of data and no plans on changing it

Ken Sutherland: thaws interesting since you have said recently you were concentrating in web only enhancements, are you having a rethink !!!

Kevin Shearon: I agree, and have asked in the past to increase this so that someone who types 4 lines of chat stuff doesn't get this message

Rusty Tucker: Yes, and no. Most of the buyers want a simple BBS, nothing more.

Rusty Tucker: They are using it for basic file transfer.

Rusty Tucker: So really need fewer features, if anything.

Bob Wright: I just wish we could sit up the Web features of TF Server for easier web publishing

Ken Sutherland: that sounds interesting

Kevin Shearon: I think you are really on the right track with the way it's integrated with the web page. Our BBS is now totally linked on our web page the final piece was the HDS mail plugin, Jon revised it in b6 and it now sees files in drop boxes not just email attachments

Bob Wright: I am not sure if this does not work, but can you just hit the PUBLISH feature on IE and have your files sent to TF?

Rusty Tucker: Thanks, I think that's the eventual evolution KS.

Jim Smith: RT: how about multi-file transfer (like -ug- FC)?

Ken Sutherland: indeed

Kevin Shearon: <<left the chat>>

Rusty Tucker: JS - TF queues the xfrs and will upload and download simultaneously

Ken Sutherland: we are on a roll the last few months, need a lot of feedback for interesting ideas and functions

Rusty Tucker: anything more decreases performance by increasing overhead.

Bob Wright: RT: publish feature? possible with TF?

Rusty Tucker: I think that uses FTP Bob

Bob Wright: RT: right...

Ken Sutherland: rusty want a good idea to think about?????

Rusty Tucker: JP is working on an FTP plug-in that will do the trick for you

Rusty Tucker: ya Ken

Jim Leary: <<left the chat>>

Ken Sutherland: you want a easier way for users to config there setup, right

Rusty Tucker: always!

Bob Wright: Ken: one thing to think about HDS is the ability to include or NOT include the person's email when you reply

Ken Sutherland: move the user config option onto a new menu after windows so user can config it easier

Bob Wright: I use Web TV at home and check my TF email..when I hit reply I have to delete each letter of the email :-/ ...that' ain't fun

Rusty Tucker: what user config option?

Ken Sutherland: forwarding, a sig file,profile etc

Ken Sutherland: it makes it MUCH more obvious

Rusty Tucker: it sure would

Ken Sutherland: when a user registers they don't as standard get a pub folder

Ken Sutherland: point taken?

Ken Sutherland: just a thought

Bob Nunn: My big wish is to be able to edit a text file remotely without have to upload it.

Rusty Tucker: it would take an upload and download, but the system could automate it

Ken Sutherland: but if a new user got a text file as a new user telling them how to set it up it would be more flexible

Ken Sutherland: have the pub folder but make it invisible to user client also slave the data to the client folder on the users machine

Bob Nunn: It could make it easier for people to do things like put up a sig file etc.

Ken Sutherland: it sounds basic but i think would be a great upgrade

Ken Sutherland: exactly

mikael fredriksson: And when you let a user have a web folder why not add standard web page for them in it?

Ken Sutherland: give them a standard sig using users details including email address

Bob Wright: I like the standard web page idea

Rusty Tucker: It would be nice to have a "default" new user folder that UM would copy in when it creates a new user.

Ken Sutherland: that would stop all those messages from users asking (what is my mail address (grin))

Bob Nunn: Cool idea!

Ken Sutherland: exactly

Ken Sutherland: please please please

Bob Nunn: That way a sysop could set it custom for his system type! excellent

Ken Sutherland: keep it coming bob

Bob Wright: When I send out the user's login info, I have a line that says "Your email address is: login@domain" so I don't get those phone calls :)



Rusty Tucker: you could also include a customized email at that time welcoming them

Bob Wright: exactly, I wrote an email program which sends a welcoming email to all new users. This way you can answer a lot of question right up front

Rusty Tucker: oh , so it would need to be somewhat scriptable

Ken Sutherland: for your info, we planned to add this in automan but if you do it it saves us some drinking time

Bob Wright: drink any way...it does a body good ;)

Rusty Tucker: if you want they're email address embedded in it.

Bob Nunn: Rusty I remember is a version of MS - that Chris put a reply.txt feature like a vacation mail or did I dream this.

Bob Nunn: Back in the video chat days.

Rusty Tucker: ? I don't remember it

Bob Nunn: Not sure if we just talked or he did it. Think he did it. you put in a file reply.txt and it would automatically sent that out to all mail that the box received. That way if you were out it would give them a response.

Rusty Tucker: I'd like to make that feature work from an AppleEvent, so that KS could hook a program into it.

mikael fredriksson: maybe its still there ?

Ken Sutherland: or add a feature in the User Manager that handles special mail accounts

Ken Sutherland: thanks

Bob Nunn: Would be good for business people. They could put a note in thanking the customer for their response. Not its not I tested it. tried reply.txt and autoreply.txt

Rusty Tucker: when a new user is created, User Manager would send an AppleEvent w/ the username, and folder location to another program, like a CGI works

Ken Sutherland: bummer

Rusty Tucker: the other program would then do the work of setting up the folder.

Bob Nunn: Sounds nice RT.

Ken Sutherland: heheheh, do i remember this, how many times have we asked for the extra AppleEvent Rusty

Ken Sutherland: we asked for this 8 months ago

Rusty Tucker: only problem I see is that they could logon before the other prog would complete.

Rusty Tucker: But, there is always the "automessage"

Ken Sutherland: we want the feature to send a ae to a specified user on a specified node

Rusty Tucker: didn't have time 8 months ago :)

Ken Sutherland: shucks

Rusty Tucker: huh?

Bob Wright: automessage is a PAIN when you have like 75 different access groups like I do

Rusty Tucker: you can send events to a specific node

Bob Nunn: Think about the reply.txt feature too. Perhaps down the road a piece when you are thrashing UM?

Bob Wright: guess how long it takes to configure 75 access groups for ONE auto message.....l;ong enough to NOT DO IT ;)

Bob Nunn: Set up a user account with a mail forwarding for your 75 access groups.

Rusty Tucker: I have a problem with 'vacation replies'

Rusty Tucker: ever see them reply to mailing lists?

Rusty Tucker: its not a pretty site :)

Rusty Tucker: besides, with HDS mail, you're never on email vacation!

Bob Wright: Bob N: the point is I may only want to send an auto to my teachers...or maybe only the elementary teachers...or maybe just the principals...etc

Bob Nunn: Would like it to auto respond to customers

Bob Nunn: Set up a user for each type with forwarding for each group.

Ken Sutherland: <<joined the chat>>

Ken Sutherland: fu***ng ppp

Bob Wright: Bob N: that is A LOT of work

Rusty Tucker: you mean the autoreply would work only if the from address matched some list?

Bob Nunn: Its only another user account. I take care of a lot of my user types this way. Send 3 or 4 copies to the appropriate group user account

Bob Wright: its easier if I had an auto email that could be sent when I create a new user

Bob Nunn: <<left the chat>>

mikael fredriksson: Ken - any price set on HDS mail ?

Bob Nunn: <<joined the chat>>

Ken Sutherland: yup $120

Ken Sutherland: bought via KAGI

Bob Nunn: Time was up. No say I have an account called webmaster I would like a response that says something like thanks for your request. It will be processed shortly.

Ken Sutherland: <<left the chat>>

Bob Wright: RT: are there any old version of TF User around? Some of the machines in the school cant use more than 2mb of ram



Ken Sutherland: will release a commercial version before Christmas we hope

Rusty Tucker: I think what I'll do is make an event in UM that it will send when a new user is created, it will just pass the user name, to an application called Create User.

Ken Sutherland: BOB N, as mention when i called u earlier, use Claris emailer and have a auto mail feature on that account

Bob Wright: So I can pay KAGI?

Rusty Tucker: in Mac TeleFinder User/Prior Versions, it goes back to 3.2.6

Bob Wright: ok..thanks

Ken Sutherland: YUP, we will be posting a new archive tonight for OAT users so they can pay via KAGI and "HDS Mail for Telefinder" will also use KAGI for payment

Bob Wright: Looks like I will be paying this week for HDS :)

Ken Sutherland: nope

Bob Wright: nope? ?(

mikael fredriksson: Thanks that way I don't have to pay UK or Swedish VAT

Ken Sutherland: as we have not released it commercially we will NOT accept payment for something not finished

Rusty Tucker: why not? MS does:)

Ken Sutherland: but will continue through its development to release beta keys

Ken Sutherland: Rusty, tut tut

Rusty Tucker: All I'm saying is that HDS seems to work.

Ken Sutherland: Its just me, I'm very concerned about this sort of thing

Rusty Tucker: why not release it now. and start on 2.0

mikael fredriksson: It DO work

Ken Sutherland: we hope to have it in a few weeks

Rusty Tucker: exactly

Ken Sutherland: no, thaws not how i do things

Rusty Tucker: do it NOW! its the right thing to do

Bob Wright: well, I hope beta keys do not continue to take me TWO WEEKS to receive :)

Rusty Tucker: its what your customers want you to do

Bob Wright: basically my system has been shutdown for WWW email since Dec 4 :-(

Bob Nunn: <<left the chat>>

Bob Wright: I cant be playing "Find the registration code for beta version number x" when I have 17,000 users to support

Rusty Tucker: as far as I can see, everyone here is willing to pay for the product as is.

Ken Sutherland: ok, i will be back for the evening chat and will have talked to jon by then on a realistic time scale

Rusty Tucker: that means its done. no longer beta.

Bob Wright: exactly...I am wi lling to pay TODAY for HDS as it is RIGHT NOW :)

Ken Sutherland: but we do have a few bugs still to sort out

Rusty Tucker: Of course,

Bob Wright: but as it stands...I have users who used it for about three weeks, and now cant use it

Ken Sutherland: OK

Ken Sutherland: I will do it

Bob Wright: there are ALWAYS bugs....

Jim Smith: Ken; like I said "Programmer always want to add one more fix"

Ken Sutherland: the new OAT will have a payment option for HDS

Jim Smith: You have to draw the line somewhere.

Bob Wright: so download OAT and then pay for HDS?

Rusty Tucker: Shoot the Engineer and SHIP IT! ( sorry Jon, but it must be done )

Bob Wright: RT: exactly!

mikael fredriksson: what will the price be for OAT+HDS

Ken Sutherland: will re-release the HDS mail for telefinder archive as well

Bob Wright: What about a registration code for me so I can get my users back to WWW email? 8-)

Rusty Tucker: <<left the chat>>

Ken Sutherland: BOB, i don't have the app keycode generator

Rusty Tucker: <<joined the chat>>

Bob Wright: do ya know what its like to have 17,000 users calling you to say "I cant check my email anymore"????

Ken Sutherland: if i did u would have the code, jon is not in at the moment

Rusty Tucker: let him Ship it, then you can get a really reg code.

Bob Wright: Ken: I understand..... :) ....I have sent Jon two emails requesting the code..he never replies

Bob Wright: TR: I am ready to buy it :)

Bob Wright: TR = RT ;)

Ken Sutherland: BOB, I'm sorry for any inconvenience

Rusty Tucker: time to run guys

Ken Sutherland: i will be handling both products for key codes

Bob Wright: Ken: its no problem.....but push Jon to release it so Sysops don't have to go through what I am going through: users who have used something and now cant

Rusty Tucker: MF - leak a note about HDS Mail when you leak TF :)

mikael fredriksson: I will ;-)

Rusty Tucker: we'll DRAG it out of these guys!

Bob Wright: see you guys on Friday

Rusty Tucker: see ya

Rusty Tucker: <<left the chat>>

Ken Sutherland: what time is the next chat

Bob Wright: HDS SHIPS...spread the word ;)

Jim Smith: <<left the chat>>

Bob Wright: Friday at 2:00 EST

Bob Wright: see ya...I gotta run

Ken Sutherland: not tonight

Ken Sutherland: what happened to the Tuesday night

Bob Wright: Please check on the registration code for me

Ken Sutherland: ok

Bob Wright: I donŐt think there is a chat tonight...have not heard


December 11, 1997 -- ©Copyright 1997, Spider Island Software